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Returns & Exchanges

At Tales of India, we strive to ensure your authentic Indian flavors arrive in perfect condition; however, due to the perishable nature of food items, returns are handled with specific care to maintain safety standards.

Return Process

  • 1.
    Report Issues

    Contact our support team within 24 hours of delivery if your items are damaged, expired, or incorrect, providing your order number for reference.

  • 2.
    Provide Evidence

    Submit clear photographs of the product packaging and the specific defect to help us process your claim quickly and verify the quality concern.

  • 3.
    Verification Process

    Our quality assurance team will review your request within 2 business days to determine eligibility for a replacement or a full refund.

  • 4.
    Resolution

    Once approved, we will either dispatch a fresh replacement at no extra cost or issue a refund back to your original payment method within 5-7 business days.