Returns & Exchanges
At Tales of India, we strive to ensure your authentic Indian flavors arrive in perfect condition; however, due to the perishable nature of food items, returns are handled with specific care to maintain safety standards.
Return Process
- 1.Report Issues
Contact our support team within 24 hours of delivery if your items are damaged, expired, or incorrect, providing your order number for reference.
- 2.Provide Evidence
Submit clear photographs of the product packaging and the specific defect to help us process your claim quickly and verify the quality concern.
- 3.Verification Process
Our quality assurance team will review your request within 2 business days to determine eligibility for a replacement or a full refund.
- 4.Resolution
Once approved, we will either dispatch a fresh replacement at no extra cost or issue a refund back to your original payment method within 5-7 business days.