Frequently Asked Questions
Everything you need to know about bringing the authentic flavors of India to your kitchen.
How do you ensure the freshness of your spices and groceries?
We source our products directly from reputable suppliers in India and store them in climate-controlled environments. Every package is vacuum-sealed or airtight-packed to preserve the natural aroma and essential oils.
What is the typical shipping timeframe for domestic orders?
Orders are processed within 24-48 hours. Depending on your location, standard shipping typically takes 3-5 business days. Express shipping options are available at checkout.
Do you offer international shipping?
Currently, Tales of India ships within the continental United States and Canada. We are working on expanding our logistics to serve more countries soon.
What is your return policy for food items?
Due to health and safety regulations, we cannot accept returns on food products. However, if your item arrives damaged or is incorrect, please contact us within 48 hours for a full refund or replacement.
Are your products suitable for specific dietary requirements?
We offer a wide range of organic, gluten-free, and vegan-friendly products. Detailed ingredient lists and allergen warnings are provided on each product page to help you make informed choices.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery status in real-time.